Step 1 :The Plan

The goal of this step is to understand the learner’s need and make a build plan i.e. identify all the training courses that need to be built and map those to a role. All the courses are mapped to content type e.g. Business overview, technical overview. This will help us in the design and development process.

Step 2 : Design

Here we match  courses in the build plan to its right delivery method. We use a variety of delivery methods which is driven by the content type and the shelf life of the content. At this stage we also review all the existing content that can reused here to minimize any duplication.

We also identify the format of the source and the interactions that will be required for the courses.

Step 3 : Development

This is the most critical stage as we want to minimize the SME time here. Our goal is to have SME review and edit the source content like PPT , Excel or word document. This minimizes the effort required by SME at the review stage. At this stage we record audio, build interactivity, identify common components and build all these pieces. We use learner driven design principle like Redundancy, contiguity, modality, conversational styles etc.

Step 4 : Assembly

All learners are different and we design our courses in such a way that learner has the control of the flow. He/she should be able to skip the content that they do not need. We need to assemble knowledge checks at the right place for enhanced learning. This is where a complete course is ready before it goes to the learner.

Step 5: Publish

Courses are published to our Learning management system, appropriate tags are added for search and positioned in the right library and learning paths. We also consider the streaming and buffering options to make sure there are no learner performance issues.

Step A :

We have constant quality review within the the process and with the SME. E.g. We review the powerpoints for excess text, review the quizzes for their clarity and created content reviews.

Step B :

One of the key elements of online learning is to be able to get the common questions as a learner may want. We build widgets like FAQ and Glossary which is linked to training and a learner can look for specific acronyms or answer to a specific question.

Summary

This process allows us to use a standards based approach which maintains a consistent quality and learner expectations. This also helps in keeping the cost low while maintaining quality.

If you have any questions or you would like a pre-launch demo, please send an email to info@myenzone.com